October 20, 2024

How Startup Consulting Helped INNtelligence Grow with AI

Short term rental (STR) managers – those who rent their properties on platforms such as Airbnb, VRBO, etc) have always struggled with an ongoing and never ending problem:  

How to deal with the constant questions from prospective and current guests on the Airbnb, VRBO, and other similar apps, in an organized, consistent and professional manner. 

The founders of INNtelligence came to Startup Street with a definitive problem, as they were currently operating a portfolio of short term rentals (various houses and hotels) and wanted to explore how they could create an AI solution for the above mentioned problem, not just for themselves but also the STR market as a whole. They were looking to save costs, save time and deliver a better guest experience than they were currently able to through fast, accurate and personable responses that functioned 24/7.

Startup Street was able to take their problem, along with their aspirations, and turn it into a complete solution via our Startup Launch Package.   The items that were tackled during this project were as follows:

  1. Initial Market Research: We took an in-depth look at what was currently available, and how was it functioning?  Where were the gaps in the marketplace and what were the key items that needed to be improved upon from existing solutions. 

 

  1. Establishment of Roadmap: As with any startup launch, creating a solid plan of action is the first and most important step towards a successful and stress free launch. 

 

  1. Development of the Brand:  Startup Street worked with the founders to create the name, the brand and the website, creating a seamless brand experience for the startup. 

 

  1. Development of the AI Assistant:  Creating the best AI assistant for short term rentals included much more than simply coding, including the creation of a robust onboarding process to collect accurate and complete data from the beginning, monitoring solutions and reporting features.  Startup Street created this all in-house with our team, with the help of the founders for pertinent industry and property-specific information. 


Development of the Company: Who is doing what, how is it done and when?  How should we price it, bill it, discount it, and what does this all look like in the larger picture of financial projections.  Startup Street created the entire startup launch package, covering every detail and providing clarity and consistency for the road ahead.

Website Design and Branding

Our team worked to get the entire startup concept on paper first, then built out an impressive website that was informative, well organized and delivered on the overall brand.  This website design came out amazing, as you can see on the live version at INNtelligence.ai

We have plenty of other website designs to check out on our work page here

Screenshot of a chat with the AI bot

Startup Name and Logo Design

Startup Street prides itself on creating unique names with logos that match, and INNtelligence was no exception.  The “INN” from intelligence is a subtle play on words, as inn represents the hospitality industry while also working with “intelligence” in artificial intelligence.  

The logo was a creative combination of housing, texting and a friendly “bot meets human” concept that slightly resembles a face.  This logo design is clean, distinct and as always, is subtly interesting.

About INNtelligence

The startup consulting solution that Startup Street created is by far one of the most robust and comprehensive AI solutions on the market for STR managers who are looking to save money, reduce stress and increase time. 

Key Elements of the INNtelligence AI solution:

  1. Robust Onboarding: Simply “scraping” your listings does not provide the type of in-depth information needed to create a great guest experience for your prospective/current guests.  Onboarding with INNtelligence is extremely thorough, and while it does take some time, the results are well worth it. 
  2. In-App Messaging: The responses from INNtelligence meet your guests where they are, DIRECTLY IN the messaging apps like Airbnb and VRBO.  While other solutions take messages and turn them into email communications, we thought it was extremely important to create a solution that worked with the natural behavior of both guests and hosts.
  3. On/Off Toggle:  Instead of forcing hosts to log into a software and turn the AI assistant on/off, we created an easy to use “passcode” system,.  Simply entire a phrase of symbol of your choice into the messaging on Airbnb or VRBO, and the assistant will be turned off.

Startup Advice: Proper Onboarding of Clients

Proper and complete onboarding procedures are a vital aspect of most every company, yet often overlooked.  By creating a robust onboarding process, you help to ease concerns of clients while also alleviating headaches down the road for yourself during the project.  Startup Street consults with startups and existing businesses on items just like this, so if you need a hand, feel free to reach out HERE

INNtelligence takes advantage of two major trends in the larger marketplace that affect STR managers and owners directly: 

  • Deteriorating Labor Market: It’s no surprise to hear business owners speaking on the challenges of finding solid, consistent help.  This trend in the USA is going to at a minimum continue, and at worst continue to deteriorate.  INNtelligence provides an assistant that is personable, fast and accurate, and is available 24/7 rain or shine. 
  • The Rise of AI: It’s also no surprise to hear a business owner speaking about Artificial Intelligence, as it is truly the future of technology for man.  An important aspect of AI is to always remember that “today” is the worst it will ever be, it will only improve from here on out.  This trend is only going to become more prevalent over time. 

You can check out the entire INNtelligence platform at INNtelligence.ai for more information.

Startup Consulting CONCLUSION

Have an idea or looking to get your new company started?  Working with a startup consultant can make a world of difference.  Startup Street works with new entrepreneurs of all types through our startup launch packages, providing the type of startup consulting you need to launch with clarity and confidence.

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Let’s get You Heading In The Right Direction.

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